Today, most commercial airlines consist of well-trained staff and excellent pilots. Safety is rarely ever an issue. The landing and take-off procedures are rigorously followed. There are clear protocols for different types of emergencies. With flight safety no more a major concern for many passengers, choosing a passenger flight service is not an easy task. Most airlines offer very similar competitive prices and similar facilities, making it difficult to single out one defining aspect of any airline that makes it the best choice in any scenario. To be perfectly honest, there is no airline that will tick all your check boxes. Different airlines have different strengths and weaknesses, and as a passenger, you will have to weigh these and decide what is best for your travel requirements. This post will attempt to explore some of the factors that affect the selection of an airline service.
Food
This is perhaps one of the most relatable issues on any flight. Many believe that airlines offer very low-quality food that is hard to swallow and digest. While this may sometimes be the case, airline do try their very best to provide their passengers with the best dishes on board. Many international airlines employ world-class chefs to prepare piping hot food that can be consumed and enjoyed. Some flight services even use their home country’s authentic cuisine to entice customers. It is advisable to take a look at any documentation of the available food on an aircraft before booking your tickets.
Availability of Internet Services
For a very long time, flying between two airports meant that you would be completely disconnected from the world until you reached your destination. Mobiles had to be switched off and internet access was minimal or non-existent. Today, with the advent of technology and the dire need for business-class travellers to stay connected to the internet at all times due to their packed schedules, airlines were forced to innovate and come up with ways to provide connectivity on board. While in-seat power and Wi-Fi is not yet very popular in all airlines, you might be able to find certain domestic flights that offer these services.
Entertainment
Many airlines underestimate the value of keeping their passengers entertained on otherwise boring expeditions into the air. There is little to do apart from stare at the seat in front of you or sleep through the entire duration of the flight. This is why entertainment can be a deciding factor for many airlines. If you have checked the Delhi to Bengaluru flight schedule and boarded the flight, you might love to see your favourite cricket team beating the opposition on live TV. Although finding such flights may be difficult, tickets for flights that feature TV channels do exist.
Customer Service
No flight is complete without the backing of a strong staff that truly understands the requirements of its customers and is willing to address these requirements effectively. Some airlines take care of their passengers better than others. If you are a frequent user of airline services, chances are high that you know which airlines provide the best customer service.